Last update: 7 December 2020
6 min read

Top CSSF Forex Brokers in Luxemburg

If you need to find the best brokers regulated by the CSSF, you’re in the right place. Our industry experts can help you make the right choice when you’re looking to trade in Luxembourg – a country which has gained a reputation among mega-rich businessmen and large corporations for being a tax haven.

Many foreign companies are drawn to Luxembourg in order to seek refuge from large corporation taxation. Its political and economic stability and attractive tax incentives mean that hundreds of corporations – American ones, in particular – store huge chunks of their business in Luxembourg. It helps them cut hefty amounts from their tax bill.

These favorable conditions also mean there is a large number of forex brokers in Luxembourg looking to help with your trading investment.

If you can’t find many CSSF regulated brokers, try some of the best CySEC regulated brokers:

  • Hot Forex
  • XTB
  • FBS
  • XM
  • Plus500
  • ET Finance

Best and most trusted forex brokers in April 2024

Spotting the best CSSF brokers

Competition is rife among the best brokers regulated by the CSSF. Luxembourg has a reputation as a tax haven, which means there are some sizeable accounts located in the country. This can make it tough to nail down one specific broker regulated by the CSSF which is the ‘best’ per se. However, there are a great deal to choose from.

Additionally, traders located in Luxembourg can also use EEA-authorized brokers like the CySEC ones listed at the top of this page.

How does the CSSF keep traders safe?

The CSSF’s aim is to promote prudent and considerate business policies according to regulatory requirements. It helps protect the financial stability of regulated entities and the whole of the financial sector. It also monitors internal control systems and the quality of organizations. All financial activities in Luxembourg are monitored by the CSSF, and it also ensures all laws and ordinances are enforced and respected.

Overseeing public audits

The CSSF performs this duty by granting professional qualifications for the approval and registration of audit firms and statutory auditors. It is also responsible for implementing auditing standards, professional ethics standards, and internal quality control of audit firms.

Protecting investors

Any investor protection queries are the direct responsibility of the CSSF. It is part of the FIN-NET program, which you can read about further in the section below.

This means it is the sole recourse for any investors with a complaint, or those seeking compensation. Complaints are dealt with a little bit differently than many other countries in that there is no separate or independent ombudsman.

There are some voices raising a number of questions concerning the ability of the CSSF to enforce customer complaints. The response, so far, has been considered unsatisfactory and the concerned voices are starting to shout louder regarding the capability of the CSSF to be effective.

What is FIN-NET?

FIN-NET is responsible for handling disputes between consumers and financial providers. It is a financial dispute resolution network of EEA out-of-court complaint schemes. It was launched by the European Commission in 2001. If a consumer has a dispute with a provider from another EEA country, members of FIN-NET will put the consumer in touch with the appropriate out-of-court complaint scheme along with providing all the relevant information regarding the scheme.

The aim of FIN-NET is to give consumers the opportunity to make cross-border complaints in the language of their financial contract. Or, at the very least, in a language in which they communicate with their provider.Commission de Surveillance du Secteur Financier logo

What is the CSSF, and what does it do?

The CSSF, otherwise known as the Commission de Surveillance du Secteur Financier, was established in 1998 when it took over from the former Commissariat aux Bourses and the Institut Monétaire Luxembourgeois. It has a number of very important functions, and is responsible for all financial regulation in Luxembourg, including the best CSSF regulated brokers.

The CSSF supervises:

  • Experts in the financial sector
  • Credit institutions
  • Regulated securities markets and their operators
  • Investment companies
  • Payment institutions
  • Multilateral trading facilities

The CSSF and customer complaints

The CSSF is recognized as being a competent authority to receive complaints from clients of institutions such as investment firms, banks and other professionals of the financial sector. It is able to act as an intermediary in order to reach an amicable resolution to the complaints.

However, the CSSF does not make binding decisions. It does not act as a judge or arbitrator, nor as an ombudsman defending a citizen’s rights against public authorities. The CSSF is not permitted to intervene when a court or another out-of-court settlement body is involved in the complaint. And it is not allowed to hear the complaint in relation to commercial and pricing practices of professionals such as charges and commissions. Unless, of course, the professional has not informed the consumer correctly.

The first step with your complaint will be to raise the matter with the professional or company and try and reach a solution. Your complaint should be addressed, in writing, to a member of the management board assigned to deal with complaints. You should allow a month for the company to reply and if there is no communication or a resolution is not forthcoming you will be able to contact the CSSF so it is able to deal with the complaint.

It is possible to check whether a broker is CSSF authorized?

We’ve already advised you to check that a forex broker is CSSF authorized, but how can you do that?

The CSSF website has a list of authorized institutions you can use to check for CSSF regulated brokers. You will need the exact name of the institution, its full address, phone number, authorization (if there is any), and the names of the contact persons. You will be able to verify all this information in the authorized CSSF list.

Avoiding fake information

If you can’t find the institution in the list it is possible to contact the CSSF and ask for further clarification. It is also possible to see the names of financial providers who have been issued warnings by the CSSF, other authorities or those issued by European supervisory authorities.

There could be a number of reasons why a provider is issued with a warning. For example, when a provider has been found to be giving false information regarding regulation. That’s just one reason you should always check the details with the relevant regulatory body.

Frequently Asked Questions (FAQs)

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