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ACM Gold: A Broker Review

ACM Gold is a South African based gold and Forex trading broker that is also an authorised Financial Services Provider. Allowing for the trading of Forex CFDs online, their high quality software offers their clients a personalised trading experience that is both secure and versatile. This broker has won numerous awards including the MENA Forex Award for Best African Broker in 2012, the Global Banking and Finance award for Best Broker in Africa and the Lagos Forex Expo Best Newcomer award in 2013 and the Global Finance Magazine Best Broker in Africa award in 2014. ACM Gold offers an impressive array of instruments for trading including all of the major Forex pairs, and several cross, minor and exotic pairings. They also offer energy, metals, indices, world shares, spot futures and commodities for trading.

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The comprehensive list includes:

ACM Gold only offers one account type for simplicity of use that caters for the needs of both fledgling investors and professional traders, however there is also the ability to open a free demo trading account by simply registering through the website. This gives potential clients the opportunity to test out the features of the MetaTrader 4 and WebTrader trading platform and to experiment with new tactics and techniques before taking any financial risk.

Trading Platform Offered by ACM Gold

ACM Gold offer the popular MetaTrader 4 trading platform which is a leading platform choice across the industry thanks to its impressive fast trade execution, range of excellent technical analysis tools and user friendly interface which is suitable for use by both novices and those with many years of experience in the financial markets.

MetaTrader 4 for Desktop PCs
ACM Gold offers the MetaTrader 4 software for download to PCs. Its main features include:

This software can be easily and quickly downloaded from a link on the ACM Gold website.

MetaTrader 4 for Mac OS
The high quality MetaTrader software can also be downloaded to Mac operating systems and offers many impressive features including:

This software can be downloaded from the ACM Gold website quickly and conveniently.

WebTrader
ACM Gold also have a web based trading platform which is ideal for anyone who wishes to avoid memory intensive downloads on their PC and the freedom to access their account and execute trades from any internet enabled device. With its simple and clear interface, the WebTrader platform is extremely easy to use and offers the following features:

WebTrader platform access can be gained easily from the ACM Gold website.

MT4 Mobile Trader
With increasing numbers of modern investors choosing the track their investments and execute trades while out and about on the move, ACM Gold have recognised the need to offer a mobile trading platform that is easy and effective to use but which still offers impressive features to appeal to a wide range of traders. To this end, they offer the MT4 Mobile Trader platform which is compatible with both iOS and Android devices and which can be downloaded quickly and easily from links on the ACM website. Some features of this platform include:

ACM Gold’s Customer Support Team Contact Methods

picturesACM Gold take pride in the friendly and helpful service that they provide to their clients. Anyone with issues or queries is encouraged to email the customer service team at support@acmgold.com or to write to their office in Gauteng, South Africa. There are also two telephone numbers provided – one for the headquarters and one for the trading desk. Personal visits to their headquarters is also encouraged or there is an online web form which can be completed. Clients can even request a call back through the home page or access the convenient live chat facility so that urgent queries can be quickly addressed. ACM Gold maintain a social media presence with all of the main providers including Facebook, Google+, LinkedIn, YouTube and Twitter where clients can follow the company. The website also features a helpful Knowledge Base where all of the answers to the most common queries can be discovered as well as a guide to the terminology relating to trading.

ACM Gold’s Withdrawal and Deposit Methods

The minimum deposit amount required to open an ACM Gold account is R5000 or the equivalent in a foreign currency, however the amount of account balance held by the trader determines the markets that can be entered. Both credit card and EFT payments are accepted by this broker and are carried out through the Gold Lounge secure payment portal. Payments can take up to 24 hours to appear in the investor’s trading account. Withdrawals are paid directly by EFT into the trader’s bank account, with the process taking between 24 and 48 hours, although the speed depends on the bank’s processing methods.

ACM Gold is a reliable broker that is an authorised Financial Services Provider in South Africa and which has won numerous awards for its excellent service. It offers a good choice of tradable instruments to suit the varying needs of its clients and its customer support options are also a strength. There are some downsides however. As there is only one type of customer account, those professional investors who would prefer to take advantage of the benefits provided with a VIP account may want to choose a different provider. Also, the limited number of withdrawal and deposit methods available may also deter some investors who would rather use a modern e-Wallet or other direct payment method.

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